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Disaster Advice Glossary
Disaster recovery and restoration can be veiled in mystery to the many who have not undertaken specific training. This glossary explains technical terms to assist both report writing and the understanding of those technical terms so often misunderstood.

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Definition
Authorisation: Verbal or written permission given to preform a certain action or task. Contractor Note: Verbal authorization is acceptable by phone for an emergency or scheduled response, but written authorization must be acquired to actually provide the service. Along with the written authorisation, the contractor must state in the agreement, that these are the terms and conditions which the contractor agrees to preform the tasks, as well as terms and conditions for payment. As part of the payment agreement, the contractor must provide an estimate and acceptance of the estimate before the services can begin. In an emergency situation, the authorisation to proceed must be accompanied by a price list of services, equipment, rental, and labour, attached as an addendum to the agreement.
Work Authorisation: The written authorization by the building owner, allowing the contractor to proceed with the work as agreed.

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